Shipping Policy

Last updated: 23 August 2026

This Shipping Policy explains how SK SOLUTION GROUP LTD processes and delivers orders placed through our online store.

1. Delivery Area

We currently deliver within the United Kingdom only. We do not currently offer international delivery.

2. Payment Before Dispatch

Full payment is required before an order is processed and dispatched. Goods will only be prepared for dispatch after payment has been successfully received and confirmed.

3. Order Processing

Once payment has been confirmed, we will prepare your order for dispatch. Processing times may vary depending on product availability, the type of product ordered and the time the order is received.

Where an item needs to be sourced specifically for a customer, additional processing time may be required. Where appropriate, we will provide the customer with relevant information regarding expected availability.

4. Delivery

We use suitable UK delivery and courier services depending on the size, value and destination of an order.

Available delivery options, applicable charges and estimated delivery information will be displayed during checkout or otherwise communicated before the order is confirmed.

5. Tracking

Where tracking is available, tracking information may be provided after the order has been dispatched.

6. Delivery Address

Customers are responsible for providing a complete and accurate delivery address. Please check your delivery details carefully before completing an order.

If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been dispatched.

7. Delays

Delivery estimates are provided in good faith. Occasionally deliveries may be affected by circumstances outside our reasonable control, including courier delays, severe weather or other disruptions.

Nothing in this policy affects your statutory rights.

8. Damaged or Missing Parcels

If your parcel arrives damaged, or you believe an order has been lost or is incomplete, please contact us as soon as possible with your order details and any relevant photographs or other information.

9. Contact

For delivery questions, contact:

Email: sksolgroupltd@hotmail.com
Telephone: 07424607708